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How Trilogy Solutions Never Had to Hire a Developer

Client: Trilogy Solutions Ltd. 

Location: Salmon Arm, BC, Canada.

Industry: Digital Marketing Agency. 

Partnership length: ~10 years and ongoing.

What we handle: Website design, web development, hosting & server management.

10 Years

of continuous web development and hosting support, spanning before UT's founding through today.

3 Services

website design, development and hosting all handled by the same team.

0 Developers

hired in-house by Trilogy to keep offering web services to their clients.

About Trilogy Solutions

Trilogy Solutions is a digital marketing agency based in Salmon Arm, BC, serving small businesses across the Shuswap region and beyond. Their service list covers website development, digital marketing, graphic design, and SEO, a full-service agency built around long-term relationships with local businesses, from resorts and marinas to nonprofits and restaurants.

 

That range is exactly where a white-label web development partner earns its place: an agency serving that many industries doesn’t just need someone who can build a website, they need someone who can build any website, reliably, project after project, year after year.

The Challenge

Running a full-service marketing agency means fielding requests across every service line at once; a new campaign for one client, a rebrand for another, and somewhere in between, a website that needs to be designed, built, hosted, and kept running.


Website work is different from the rest of that list. It doesn’t end at launch. A site needs a host that stays up, updates that get applied, and a developer who can be reached when something breaks none of which fits neatly into a marketing agency’s day-to-day, and none of which agencies necessarily want to build an internal team around.


Trilogy needed a web partner they could hand projects to without managing them line-by-line and one that would still be there years later when a client’s site needed updating, not just at launch.

The Solution

The relationship with Trilogy Solutions actually predates Unicorn Technologies’ formal founding in 2018, it started as an earlier working relationship and carried straight through into UT once the studio was formally established, continuing to this day. Across roughly a decade, we’ve worked as Trilogy’s website design, development, and hosting partner.


In practice, that means:

  • Website design & development for Trilogy’s clients, built around whatever each project calls for, from small local business sites to more involved builds.
  • Ongoing hosting and server management, so every site launched through Trilogy stays online, secure, and maintained without Trilogy’s team needing to touch server infrastructure.
  • A consistent point of contact across dozens of projects and roughly ten years, rather than a new freelancer or developer for every job.

This is the model our white-label partnerships are built around: the agency stays the face of every client relationship, we stay behind the scenes handling the parts that require a dedicated developer’s attention.

The Result

Ten years is the real headline here. In an industry where agency-freelancer relationships often last a single project, Trilogy has never needed to look for a new development partner, re-explain their workflow, or re-vet someone new for the next site for the better part of a decade, and counting.


That continuity means:

  • Trilogy can keep website development as a core offering to their clients without carrying developer salaries on their own payroll.
  • Every site launched through the partnership has an established hosting and maintenance path already in place not something Trilogy has to figure out separately per project.
  • New projects move faster, because there’s no ramp-up time between jobs. We already know how Trilogy works.

“The team at Unicorn Technologies is nothing short of amazing. They’re dedicated, reliable, and always available. I never hesitate to contact them for any project!”

Jenna Robins – Founder, Trilogy Solutions